Troubleshooting & Support
How to collect Logs for Support
Guidance on collecting logs to recieve support.
Updated Latest published version
Guidance on collecting logs to recieve support.
“\CSS Launcher\CSS_Launcher_Log.txt”
“\Community\css-core\Log.txt”
When contacting our Support staff, please attach the following logs:
The CSS Launcher Log , located at:
For all Launcher and Aircraft issues
For all Launcher and Aircraft issues.
The CSS Core Log located at
The CSS Core Log , located at:
These logs are crucial for our
These logs are crucial for our Support team to provide you with swift assistance.
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Source: CSS Launcher User Manual, Rev. 5 — December 2025.