Q: Who are we?
A: We will start with Microsoft Flight Simulator 2020. But all our products will eventually migrate to Microsoft Flight Simulator 2024 with no additional charge for our users!
Q: For which flight simulator will we be creating products?
A: We will start with Microsoft Flight Simulator 2020. But all our products will eventually migrate to Microsoft Flight Simulator 2024 with no additional charge for our users!
Q: Where is your team based?
A: For some reason we get a lot of questions about this. Our company is based in the UAE, we have a multinational team, and the company's servers are located in Los Angeles and Amsterdam.
Q: What is a unique sales model?
A: Our product will be sold by subscription! How does it work? You download the launcher from our website (www.css.aero) , install it and pay for the product in it. There are three purchase options: monthly subscription, annual subscription and purchase without a subscription. The price range will be as follows: monthly subscription (30 days) $5, annual subscription (365 days) $50, purchase without a subscription $120, You pay for the subscription and if it expires, the aircraft systems cease to be active. All you need is to simply renew the subscription. If you bought the product without a subscription, it will always work.
Q: What's next?
A: The next plans include the implementation of the entire Classic Family 737: 737-300 and 737-400, as well as "cargo" variants for all versions. And these will not be separate products, but additions to the basic CSS 737-500 package! This means that you do not need to make any additional costs and these additions will be included in the basic package!
Q: Will it be possible to buy the product in third-party stores?
A: No. Payment for the product will only be possible through the launcher.
Q: How can I pay for the product?
A: You can pay for the product with any bank cards using the "Stripe" payment system or with cryptocurrency.
Q: Will there be a refund function?
A: No. There will not be such a function. You can always take a monthly subscription to try the product and see if you like it.
Q: Is a constant internet connection required for the product to work correctly?
A: No. A constant internet connection is required to initialize the product when starting a flight session. If the internet connection is disconnected during the flight, you can continue the flight without problems.
Q: How is the support service organized?
A: The product support service works through a ticket system in the user Launcher. You can create a ticket - the response from the support service will come to the e-mail you specified during registration.
Q: Where is the product documentation located?
A: The Launcher documentation is located at folder: ...\CSS Software\CSS Launcher\Docs
The product documentation is located at folder: Community\css-aircraft-b737-500\Docs
You can also open the documentation via the Launcher.
Q: Are there any plans to release the product in other flight simulators?
A: No. There are no such plans at the moment.
Q: What avionics and equipment options will be implemented in the CSS 737 classic family?
A: We will try to implement the maximum number of options. There will definitely be versions with EIS and analog gauges. Different modifications of the MCP. Different modifications of the FMS. Aircraft versions with and without GPS. Different pedestal configurations.
Q: What liveries will be included in the CSS 737-500 basic package?
A: The CSS 737-500 basic package will include liveries of real aircraft and historical liveries. Here is a list of them:
(real)
SCAT (Kazakhstan)
ATA airlines (Iran)
UTair (Russia)
Air North (Canada)
NAM air (Indonesia)
(former)
United Airlines (USA)
Southwest Airlines (USA)
SAS (Sweden)
Lufthansa (Germany)
All Nippon Airways (Japan)
LOT (Poland)
China Southern Airlines (China)
Air France (France)
Q: Where can I download the paint kit for CSS 737-500?
A: Paint kit for CSS 737-500 can be downloaded from the link (will be available closer to the release date)